The Pacific Northwest Midstream HVAC and Water Heating Program is pleased to invite contractors to a heat pump training at the Seattle Smart Buildings Center, March 28 – 30, provided by the National Comfort Institute. This training has been funded by the regional utilities Puget Sound Energy, Seattle City Light, and Snohomish County Public Utility District. This $825 value is offered to you for $150 through this funding.

If you’re ready to establish yourself in the market as a true expert for your customers in comfort, safety, and energy efficiency, and become their go-to contractor for problem-solving and reliable installations, this hands-on workshop is for you. You’ll learn how to discover hidden defects that inhibit system performance, reduce call-backs, increase customer satisfaction, measure system performance in the field, and provide real, reliable solutions.

Benefits to you and your customers include:

  • Increased sales and customer loyalty
  • Up to a 100% increase in average equipment changeout tickets
  • Up to a 70% reduction in warranty and call-back costs
  • Improved system operating efficiency from an average of 57% to 90%
  • Gross margins for services exceeding 60%
  • Becoming a trusted, reliable expert for beyond-the-box HVAC solutions


This three-day workshop will cover:

  • Key elements of HVAC system performance
  • Diagnosing and improving poor system performance
  • Introduction to electrification projects
  • Completing an electrification assessment report
  • Evaluating an electrification project