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This course establishes a clear value proposition for heat pump water heaters for plumbers, while addressing key barriers to their adoption. It also provides targeted sales training to identify customers and opportunities for client-facing staff and plumbers while delving into key installation considerations including space limitations, noise, condensate management, sizing, operational modes, and error codes.
Audience: HVAC installers, technicians, and sales professionals.
Learning Objectives
  • Understand the key challenges to installation of heat pump water heaters
  • Examine the value proposition for heat pump water heaters as replacements in a variety of residential scenarios
  • Walkthrough targeted sales training to assist in the process of identifying and qualifying customers

Tim AbshireTim Abshire | Residential Heat Pump Water Heating

Tim is a Senior Account Manager and Certified Trainer for D+R International. Most recently he managed the Wholesale Distribution channel and was responsible for implementing Northwest Energy Efficiency Alliance’s (NEEA) Hot Water Solutions Program through the wholesale and installer supply chain. Hot Water Solutions is a market transformation effort designed to promote the replacement of standard efficiency electric water heaters to heat pump water heaters. Tim provides education, training, and resources to both plumbing and HVAC regional distributors along with their installer trade networks. His background, including utility management and wholesale distribution, provides him with extensive knowledge and understanding of distribution operational needs and requirements. Tim is a State Certified Heat Pump Water Heater Continuing Education Instructor in Oregon and Washington and has conducted over 250 training courses to distributor branch and installer personnel.